Org & store-level creation
Build centrally or let store managers create event-specific surveys. Approval workflows and governance built in.
Enterprise surveys, built into your analytics.
Create, distribute and localize surveys at org or store level - then watch every response flow natively into AI text analytics and closed-loop action. One platform. No integration tax.
Part of the Clootrack AI Super Agent for Voice of the Customer.
01 Everything your teams need
One survey platform, end to end.
From a store manager's quick post-purchase survey to a global brand study - without engineering in the loop.
Omnichannel distribution
Email, SMS, WhatsApp, LINE, web intercept, in-app, QR code and associate-sent links - every touchpoint covered.
Native multilingual
Author and manage parallel survey versions per market, with native-speaker review. Locale-correct for every customer.
AI-assisted building
Describe a goal and get a drafted survey. Conditional logic, skip logic, micro and conversational formats out of the box.
Real-time → analytics
Responses are recorded the moment they're submitted and flow straight into Clootrack AI - no export, no import.
Closed-loop action
Route flagged responses to ServiceNow and Salesforce Service Cloud - centrally or at the store level - and follow up with the customer.
02 Survey to insight to action
Ask. Analyse. Act.
1
Ask
Build & distribute across any channel, in any language, at store or org level.
2
Analyse
Responses + open-text flow natively into 98%-accurate AI text analytics.
3
Act
Decision Digests, an Experience Score, and closed-loop into ServiceNow & Salesforce.
Survey to insight to action - one stack, one vendor, one accountable team.
03 Reach customers anywhere
Distribute on every channel.
Post-purchase, ad-hoc, non-purchaser and digital on-site - collect feedback wherever the moment happens.
Email
SMS
WhatsApp
LINE
Web intercept
In-app
QR code
Associate-sent link
Receipt capture
Exit-intent
04 Why ClooSurveys
A generation ahead of bolt-on survey tools.
01
No integration tax
Survey and analytics are one native platform - not two licenses bridged by a connector you pay to maintain.
02
Multilingual that actually works
Surveys and analysis in Japanese, Korean and Chinese at 98%, where most platforms fall to ~80%.
03
Store-level, end to end
Not just store-level creation - store-level closed-loop and clienteling follow-up too.
8+
survey types & channels
95+
languages supported
Real-time
response to insight
1
unified platform
See ClooSurveys on your data.
Surveys, text analytics and closed-loop - in one live walkthrough.